At CRAFTNIYA we strive to ensure you are completely satisfied with your purchase. If you’re not fully happy with your item, we offer a 3-Day Easy Return Policy for a seamless experience.
How It Works:
Initiate a Return
Contact us within 3 days of receiving your order at craftniya@gmail.com
Provide your order details and reason for the return.
Eligibility for Return
The item must be unused, undamaged, and in its original packaging.
Customized or personalized items are non-returnable unless defective or damaged.
Proof of purchase (receipt or order confirmation) is required.
Return Shipping
Once your return is approved, you will receive instructions on how to ship the product back.
Return shipping charges are the responsibility of the customer unless the item is defective or damaged upon arrival.
Refund or Exchange
After we receive and inspect the item, we will process your refund or exchange within 7 business days.
Refunds will be issued to your original payment method.
Important Notes:
Items returned after 3 days of delivery will not be eligible for a refund or exchange.
Sale items and gift cards are non-returnable.
If you receive a damaged or incorrect item, please contact us immediately to resolve the issue.
Contact Us
For any questions or assistance with your return, reach out to us at: