At Craftniya, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products.
Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details when you place an order or create an account.
- Non-Personal Information: This includes information such as your IP address, browser type, device information, and browsing activity on our website.
How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: To process, ship, and deliver your orders.
- Customer Support: To respond to your inquiries, provide assistance, and improve your shopping experience.
- Marketing: To send promotional emails, special offers, and updates (only if you have opted in).
- Website Improvement: To analyze website performance and improve user experience.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering orders.
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and shopping cart items.
- Provide personalized product recommendations.
- Analyze website traffic and user behavior.
You can adjust your browser settings to manage or disable cookies, though some features of our website may be limited.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
Your Rights
As a user, you have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: craftniya@gmail.com
- Phone: +91 81715-22774
- Hours: [9am to 7pm]
Thank you for trusting Craftniya with your personal information. We are committed to safeguarding your privacy.