Terms and Conditions
Welcome to Craftniya, your trusted platform for exquisite handicrafts. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Acceptance of Terms By accessing or using our website, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, you must not use our website.
2. Eligibility You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website. By using our services, you confirm that you meet these requirements.
3. Products and Services All handicraft products listed on our website are subject to availability. We reserve the right to:
- Modify or discontinue any product or service without notice.
- Adjust prices, descriptions, and specifications at any time.
4. Ordering and Payment
- Placing Orders: By placing an order, you agree to provide accurate and complete information.
- Payment: Payments must be made through the methods specified on our website. All transactions are encrypted for security purposes.
- Order Confirmation: Your order is confirmed once you receive a confirmation email from us.
5. Shipping and Delivery
- Shipping: We deliver to select locations as specified on our website. Shipping charges and timelines are detailed during checkout.
- Delays: We are not responsible for delays caused by unforeseen circumstances, including but not limited to customs clearance or courier issues.
6. Returns and Refunds
- Eligibility: Returns are accepted within 3 days of delivery for unused and undamaged items.
- Process: To initiate a return, contact our customer support team at [craftniya@gmail.com].
- Refunds: Refunds will be processed within 7 business days after the returned item is received and inspected.
7. Intellectual Property All content on this website, including but not limited to text, images, logos, and designs, is the property of Craftniya or its licensors and is protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
8. User Conduct Users must not:
- Use the website for any unlawful purpose.
- Attempt to access unauthorized areas of the website.
- Disrupt the website’s functionality through malicious software or other harmful actions.
9. Limitation of Liability To the fullest extent permitted by law, Craftniya shall not be liable for any damages arising out of:
- Your use or inability to use the website.
- Errors or omissions in product descriptions.
- Delays in delivery caused by third-party couriers.
10. Indemnification You agree to indemnify and hold harmless Craftniya, its affiliates, and employees from any claims, damages, or expenses arising out of your use of the website or violation of these Terms and Conditions.